Elite Reverie – Luxury Redefined

At Elite Reverie, we are committed to delivering exceptional quality and a seamless shopping experience. Your satisfaction is our priority.

30-Day Return Assurance

We offer a 30-day return window from the date of delivery. If your purchase does not meet your expectations, you may request a return in accordance with the terms below.

Returns Eligibility:

To qualify for a return:

* Items must be unused, unworn, and in original condition
* All original packaging, tags, and accessories must be included
* Returns must be requested within 30 days of delivery

All returns require prior approval. Please contact our support team to receive your Return Authorization and instructions.

Exchanges:

We offer exchanges for eligible items:

* Subject to product availability
* Customers are responsible for exchange shipping costs
* Exchange requests must be submitted within the return window
Refunds:
* Refunds are processed after the returned item is received and inspected
* Approved refunds will be issued via the original payment method
* Shipping fees are non-refundable unless the return is due to our error
Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect:

* Please contact us within 48 hours of delivery
* Provide your order details and supporting images
* We will arrange a replacement or full resolution promptly
UAE Orders (Same-Day Delivery & COD)
* Same-Day Delivery orders are eligible for return under the same conditions
* For Cash on Delivery (COD) orders:
* Refunds will be processed via bank transfer or store credit
* COD handling fees (if applicable) are non-refundable
International Orders:
* International returns are accepted within 30 days
* Customers are responsible for return shipping and customs charges
* Delivery timelines: 7-10 business days after payment confirmation
Important Notes:
* Returns without prior authorization will not be accepted
* Items showing signs of wear, damage, or misuse will not qualify for refunds
* Elite Reverie reserves the right to decline returns that do not meet our policy
Contact Us

For all return, exchange, or refund requests:

📧 Email: info@elitereverie.com
📱 WhatsApp: +971544984654