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Elite Reverie – Luxury Redefined
1. Are your products authentic?
Elite Reverie offers a curated selection of luxury-inspired and premium fashion pieces, carefully sourced to deliver exceptional design, quality, and style.
2. Do you offer Cash on Delivery (COD)?
Yes. We offer Cash on Delivery (COD) across the UAE for your convenience and trust.
3. How long does delivery take?
UAE:
- Same-day delivery (selected areas)
- 2–3 business days nationwide
4. International:
- 5–7 business days after payment confirmation
Do you ship internationally?
5. Can I return or exchange an item?
Yes. We offer a 30-day return window:
* Items must be unused and in original condition
* Exchanges are subject to availability
* Return shipping is handled by the customer
6. What if I receive a damaged or incorrect item?
We sincerely apologize in advance for any inconvenience.
Please contact us within 48 hours, and we will resolve the issue promptly with a replacement or suitable solution.
Payment Infomation
7. How can I place an order?
Simply:
- Select your desired product
- Add to cart
- Proceed to checkout
- Choose payment method (COD or online)
8. What payment methods do you accept?
- Credit/Debit Cards
- Secure online payment
- gateways
- Cash on Delivery (UAE only)
9. Can I track my order?
Yes. Once your order is shipped, you will receive a tracking link via email or WhatsApp.
10. Do you offer custom or special requests?
Yes. Our team can assist with exclusive sourcing requests through WhatsApp for selected items.
11. Are there any hidden charges?
No. All prices are transparent at checkout.
For international orders, custom duties (if applicable) are the responsibility of the customer.
12. How can I contact Elite Reverie?
Our support team is always available:
📧 Email: info@elitereverie.com
📱 WhatsApp: +971544984654
